JM
Jewels Marandin
Content · Comms · Operations

Jewels Marandin

Sales Enablement Strategist  ·  Content & Communications Operations, GTM

Designing how 2,000+ sellers receive, prioritize, and act on what matters.

About

Turning complexity into clarity

I build content, communications, and operations systems that turn complexity into clarity — the intake, prioritization, and cascade infrastructure that decides what thousands of sellers see and act on.

Over the past decade I've built these systems from the ground up for global GTM teams. At Tableau, I stood up the sales communications function through hypergrowth and the $15.7B Salesforce acquisition. At Okta, I designed enablement content and communications for 2,000+ sellers and evolved a global newsletter to ~80% open rates through segmentation and timing.

In 2025 I completed MIT's Applied Agentic AI program — focused on where AI helps, where humans lead, and how to design workflows that improve performance at scale. I now bring that thinking into how I build content and communications — using AI to elevate signal, reduce noise, and get sellers what matters faster.

If you're building the systems that turn content and communications into seller action — in enablement, content strategy, or comms operations — let's connect.

"I build the infrastructure that decides what thousands of sellers see — and act on."
13x
Growth navigated at Tableau
$15.7B
Salesforce acquisition
2,000+
Global sellers supported
~80%
Newsletter open rate at Okta

Experience

A decade building content & communications infrastructure

Jan 2026 – Mar 2026
Sales Communications Architect
HubSpot
  • Built Sales Summit comms infrastructure end-to-end — leadership emails, cascade templates, manager-facing collateral — aligned to 2026 GTM strategy
  • Completed a 60-day assessment of the sales communications ecosystem, identifying structural friction across intake, prioritization, cascade reinforcement, and manual content production
  • Proposed a sales communications governance framework addressing message prioritization, cascade clarity, and cross-channel coordination across a distributed model
Jul 2023 – Jun 2025
Sr. Enablement Communications Strategy Manager
Okta
  • Segmented Okta's global enablement communications by audience — leader, IC, secondary — improving relevance and engagement across 2,000+ global sellers
  • Built cross-functional alignment with GTM, PMM, and Sales Ops through a structured intake and messaging cadence, shortening review cycles and improving consistency
  • Owned editorial strategy for the enablement newsletter — segmentation, content planning, cadence — lifting open rates to ~80% and click-through by 3%
Apr 2014 – Apr 2023
Global Sales Communications Leader
Tableau Software
  • Built and scaled Tableau's sales communications function through hypergrowth and the $15.7B Salesforce acquisition — designing executive content for CRO keynotes, Sales Kickoffs, and All-Hands reaching 2,000+ global sellers
  • Established a sales communications governance model — intake, review, and executive-approval workflows — across global GTM teams
  • Built a sales communications data strategy and reporting infrastructure, driving email read rates to 91% and click-through to 10.27%
  • Led cross-regional alignment across AMER, EMEA, and APAC through weekly cadences and cascade governance
  • Designed and launched Wired to Connect, a neuroscience-based enablement program delivered across six cities in four countries to 150+ sales leaders
Dec 2012 – Apr 2014
Partner Operations Specialist
Tableau Software
  • Streamlined partner onboarding and deal workflows across Sales, Legal, and Operations to reduce time-to-productivity
  • Built foundational enablement and knowledge systems, including Bootcamp training and a centralized knowledge base
  • Trained channel managers on Salesforce workflows, partner operations, and system navigation to support consistent onboarding and process adoption

JM
Featured Case Study

Wired to Connect

A neuroscience-based storytelling program, created and delivered at global scale

The Ask

Tasked by the Head of Commercial Sales to create a storytelling workshop for the global sales team.

What I Built

As creator of Wired to Connect, I partnered with neuroscience expert Naisan Geula and learning specialist Natália Litoldo to design a program teaching sales leaders and their teams how brain science shapes relationships, story construction, and team dynamics.

Program Design

  • 1.5 days · 25% lecture / 75% interactive
  • Framework: Science of Connection → Audience → Theme → Character → Crisis → Journey & Resolution
  • Built on Freytag's Pyramid, kinesthetic and discovery-based

Scale

Delivered as a high-demand series across six global markets: Seattle, Austin, Washington DC, Mexico City, London, and Singapore.

6
Global cities
4
Countries
150+
Sales leaders trained
75%
Interactive format

"Far and away the best training I have been on at Tableau… Immediately I had 3-4 opps that I can apply this to, to reposition and reset the narrative."

— Workshop Participant

"Jewels took an unpolished set of ideas, deftly managed the entire production to find just the right audience, venue, presenters, and promotion to turn the effort into a successful series that was highly in-demand."

— Naisan Geula, Neuroscience Expert & Collaborator
Writing Samples

Content built for the field

Newsletter

Sales Enablement Newsletter

A weekly enablement newsletter segmented by audience and format — global enablement, partner news, and leader coaching in one consistent editorial voice.

View Sample (PDF) →
Field Comms

Customer Win Spotlight

A monthly customer win feature structured around Problem, Approach, and Outcome — written so sellers can lift the framing directly into their own conversations.

View Sample (PDF) →
GTM Rollout

Customer Solutions Comms

A sales-facing services and support update translating new pricing, quoting, and booking changes into clear, actionable guidance for the field.

View Sample (PDF) →

Recommendations

What it's like to work with me

Jewels built a comprehensive global communication strategy from the ground up, aligning every message to our broader enablement vision and ensuring our field teams received the right information, at the right time, through the most effective channels. She developed processes and templates that streamlined how we share information, reducing review time by over 70%.

Liesl Mathis
Global Sales Enablement Leader · Manager at Okta

Jewels made a measurable impact on our overall sales communication strategy — building it, then breaking it down and reconstructing it each time the business evolved. She helped develop a new strategy and cadence for executive communications, managed keynote storyboards and decks, and managed the collation of countless communications ranging in topics, depth, and sensitivity.

Claire Becker
Director, Tableau Sales Global GTM Team · Manager

Jewels was essential to the effective operation of the Tableau Sales organization. She was responsible for our overall field communication strategy, and personally designed and created high-quality content for all of our Sales Kickoff and All-Hands meetings, as well as communications from the Tableau Chief Revenue Officer. She is very capable of working directly with senior executives, and demonstrates poise and composure even under tight deadlines.

Brian Selby
Revenue Operations Executive & GTM Consultant
JM
Get in Touch

Let's build what's next.

If you're designing the content and systems that turn communications into seller action, I'd love to talk.